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Browsing by Subject CALL CENTRES
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Showing results 1 to 4 of 4
Issue Date
Title
Author(s)
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Delivering Financial Services in the Home, 2002-2004
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Employment and Working Life Beyond the Year 2000 : Employee Attitudes to Work in Call Centres and Software Development, 1999-2001
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Internal Marketing and Performance Surveys of India Call Centres, 2007-2009
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Socio-technical Systems and Call Centres : a Case Study Investigation, 1999-2000
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