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Title:	Acute Trusts: Adult Inpatients Survey, 2015
Keywords:	HEALTH ADVICE MEALS HEALTH CONSULTATIONS PERSONAL HYGIENE HEALTH PROFESSIONALS MEDICAL CARE EMERGENCY AND PROTECTIVE SERVICES HOSPITALIZATION HEALTH SERVICES RIGHT TO PRIVACY PERFORMANCE BATHROOMS FOOD TIME AGE NURSES CLEANING HEALTH AMBULANCE SERVICES PAIN CONTROL INFORMATION HOSPITAL ADMISSIONS INTERPERSONAL TRUST EXPOSURE TO NOISE DECISION MAKING PATIENTS GENDER INFORMATION NEEDS GENERAL PRACTITIONERS INTENSIVE CARE SERVICES DOCTOR-PATIENT RELATIONSHIP HOSPITAL DISCHARGES HOSPITAL BED PROVISION NURSING CARE COMMUNICATIONS SURGERY WASHING FACILITIES PAIN 2015-2016 England
Description:	<P>Abstract copyright UK Data Service and data collection copyright owner.</P><p>The National Patient Survey Programme is one of the largest patient survey programmes in the world. It provides an opportunity to monitor experiences of health and provides data to assist with registration of trusts and monitoring on-going compliance. Understanding what people think about the care and treatment they receive is crucial to improving the quality of care being delivered by healthcare organisations. One way of doing this is by asking people who have recently used the health service to tell the Care Quality Commission (CQC) about their experiences.<br> <br>The CQC will use the results from the surveys in the regulation, monitoring and inspection of NHS acute trusts (or, for community mental health service user surveys, providers of mental health services) in England. Data are used in CQC Insight, an intelligence tool which identifies potential changes in quality of care and then supports deciding on the right regulatory response. Survey data will also be used to support CQC inspections.<br> <br> Each survey has a different focus. These include patients' experiences in outpatient and accident and emergency departments in Acute Trusts, and the experiences of people using mental health services in the community.<br> <br> <i>History of the programme<br></i><br> The National Patient Survey Programme began in 2002, and was then conducted by the Commission for Health Improvement (CHI), along with the Commission for Healthcare Audit and Inspection (CHAI). Administration of the programme was taken over by the Healthcare Commission in time for the 2004 series. On 1 April 2009, the CQC was formed, which replaced the Healthcare Commission.<br> <br> Further information about the National Patient Survey Programme may be found on the CQC <a href="http://www.cqc.org.uk/content/surveys" title="Patient Survey Programme" ,="" target="_blank">Patient Survey Programme</a> web pages.<br> <br> </p> The <i>Acute Trusts: Adult Inpatients Survey, 2015</i> was designed to provide actionable feedback to each participating NHS trust on patients' views of the care they had received as inpatients in England. Results are used by CQC in a range of ways, including the assessment of NHS performance as well as in regulatory activities such as registration, monitoring on-going compliance and reviews.<br> <br> <B>Main Topics</B>:<BR> The questionnaire covered:<br> <li>admission to hospital and types of admissions; <br> <li>the hospital and ward; <br> <li>relationships with healthcare professionals; <br> <li>care and treatment; <br> <li>operations and procedures; <br> <li>and discharge.
URI:	https://t2-4.bsc.es/jspui/handle/123456789/62146
Other Identifiers:	8062 10.5255/UKDA-SN-8062-1 http://doi.org/10.5255/UKDA-SN-8062-1
Appears in Collections:	Cessda

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